Shipping and Return Policy
WHEN WILL I RECEIVE MY ORDER?
We ship Monday through Friday and do our best to ship your order in 1-2 business days. If you order before noon we are usually able to get it out the same day. Orders generally take 4-7 days to arrive. International delivery times vary due to customs.
HOW MUCH DOES SHIPPING COST?
USA shipping is a flat rate of $7 for orders under $25. Orders over $25 have a free shipping option or you may choose to ship a calculated rate option with UPS or USPS.
International orders have calculated rate options available with UPS, USPS, or DHL.
RETURN PROCESS - DAMAGED ITEMS
We do our best to securly pack our items, but sometimes even masonite won't stop a determined carrier. Please contact us within 30 DAYS for damaged items. Packages are always shipped fully insured.
If your item is received damaged take photos of the outside and inside of the packaging as well as photos of the damage to the item. (This is required by our insurance, apologies in advance for the hassle!) and send to RudeDudeOffice@gmail.com along with your order number. We'll get another one right out. In the event that we are sold out, we will work with you and give you either a store credit or a full refund.
RETURN POLICY - OTHER REASON
Your satisfaction is important to us. Please contact us at RudeDudeOffice@gmail.com with your order number within 14 DAYS if you are not happy with your purchase for any reason and will work with you to make it right.
14 days passed? Please contact us and we will still do our best to make it right.
We appreciate your business! If we did not fully answer your questions here please use our CHAT or EMAIL us at RudeDudeOffice@gmail.com.